The Customer Solutions Manager position is responsible for the overall success and achievement of the Contact Center, which supports an Omni Channel infrastructure as well as Custom Closet design & support and Outbound Sales. This position collaborates with the Customer Care and Solutions Director to develop specific plans and outlines the necessary actions to achieve those goals. This is a full-time, salaried, exempt position. Position Reports To Customer Solutions and TCS Customer Care Director

The Retail Employee / Project Specialist is responsible for performing a range of duties that ensures our customers have an amazing experience whether shopping in our store or picking up an order.  Schedules for this part-time role include daytime, evenings, weekends, and early mornings.  

Lead the salesfloor with an air of excitement and the customer at the heart of every decision. Leverage Specialists to connect with customers on our purpose of providing custom spaces, products and organizing solutions throughout the home. Maximize store traffic and the customer experience to drive sales and conversion goals during designated salesfloor leader shifts.  Achieve your store specific sales goals by role modeling, teaching and coaching TCS selling behaviors.  

Lead the salesfloor with an air of excitement and the customer at the heart of every decision. Leverage Specialists to connect with customers on our purpose of providing custom spaces, products and organizing solutions throughout the home. Maximize store traffic and the customer experience to drive sales and conversion goals during designated salesfloor leader shifts.  Achieve your store specific sales goals by role modeling, teaching and coaching TCS selling behaviors.  

The Custom Closets Customer Service Specialist position is responsible for daily communication with customers, stores, Market Customer Spaces Sales Manager and  both employee and third-party installation coordinators and installers.  This position is responsible for managing the information flow between all parties involved in the installation process. This includes the Outside Sales Design Consultants, Central Design Team, and as well as the Customer Solutions Department (CSD).  This is a full-time, hourly, and non-exempt position. This is an on-site position located in Elmhurst, IL, candidates must reside within a...

The General Manager is the leader of the store!  This position is responsible for managing the values and attitudes of the people they lead to provide exceptional customer service, drive our business and achieve our business goals.  Leads management team, including a Visual Sales Manager, a Training Manager and an Operations Manager. 

The Cash Accounting Specialist position is responsible for performing daily cash audit activities including completing bank account reconciliations, performing credit card account reconciliations, verifying cash deposits, assisting with customer inquiries

The Designer/Sales Specialist position is responsible for driving results through the designing of custom spaces and other storage and organization solutions in store.  This position is a strong leader and role model who displays excellent selling skills while maintaining a focus on exceptional customer service.  This is a full-time, hourly, non-exempt position.   

The Designer/Sales Specialist position is responsible for driving results through the designing of custom spaces and other storage and organization solutions in store.  This position is a strong leader and role model who displays excellent selling skills while maintaining a focus on exceptional customer service.  This is a full-time, hourly, non-exempt position.   

The B2B Project Coordinator supports our Account Executives and internal sales team in...

The Visual Specialist position leads the visual efforts in the store (maintenance, merchandising and merchandise processing) conveying our organized brand clearly to our customers. This position understands sales goals and is accountable for partnering with the store team to reach these goals while understanding the direct impact visual presentation has on the sales success of the store. Schedules for this full-time role include daytime, evenings, weekends and early mornings totaling 38-40 hours a week.  

The Retail Employee / Project Specialist is responsible for performing a range of duties that ensures our customers have an amazing experience whether shopping in our store or picking up an order.  Schedules for this part-time role include daytime, evenings, weekends, and early mornings.  

The Retail Employee / Project Specialist Early Morning shifts is responsible for performing a range of duties that ensures our customers have an amazing experience whether shopping in our store or picking up an order.    - This role will require early morning shifts starting between 5am and 6am. - A $2 per hour differential will be paid for early morning shifts...

The Full-Time Retail Employee / Full-Time Project Specialist is responsible for performing a range of duties that ensures our customers have an amazing experience whether shopping in our store or picking up an order. Schedules for this full-time role include daytime, evenings, weekends and early mornings totaling 38-40 hours a week.  

Field Talent Acquisition Business Partner   The Container Store is seeking a strategic, data-driven Talent Acquisition Business Partner to support the continued growth of its Custom Spaces business. This role is primarily responsible for recruiting Outside Sales Design Consultants (OSDCs) nationwide, managing full-cycle recruiting, and developing hiring strategies that drive revenue...

The Designer/Sales Specialist position is responsible for driving results through the designing of custom spaces and other storage and organization solutions in store.  This position is a strong leader and role model who displays excellent selling skills while maintaining a focus on exceptional customer service.  This is a full-time, hourly, non-exempt position.   

The Retail Employee / Project Specialist Early Morning shifts is responsible for performing a range of duties that ensures our customers have an amazing experience whether shopping in our store or picking up an order.    - This role will require early morning shifts starting between 5am and 6am. - A $2 per hour differential will be paid for early morning shifts...

The Retail Employee / Project Specialist is responsible for performing a range of duties that ensures our customers have an amazing experience whether shopping in our store or picking up an order.  Schedules for this part-time role include daytime, evenings, weekends, and early mornings.  

The Human Resources Coordinator supports the Human Resource functions in the Distribution Center including performance management, employee relations, recruitment, benefits, timekeeping, Leaves of Absence (LOA), Workers Compensation, employee engagement, and diversity, equity, and inclusion. This position coordinates administrative functions for Distribution Center and Human Resources activities.   Posiiton Reports To

The Custom Closets Installation Expert measures for, preps for and installs custom closets in customer homes, while providing exceptional customer service.  This position may work solo but usually works as a team with an Installation Assistant during most projects. This position also communicates regularly with Design Consultants, Store Managers and Area Directors.  This is a full-time hourly, non-exempt, field position base out of our DFW facility.  This position reports to the Regional Installation Manager.