The Container Store

Distribution Operations Manager

Job Locations US-MD-Aberdeen
Location Name
ADC Administration
Department
Logistics and Distribution

Overview

Founded in 1978 and based in Coppell, Texas, The Container Store is the nation’s original and leading retailer of storage and organization products, offering innovative and multifunctional solutions designed to simplify customers’ lives, save space and, ultimately, save time. The Container Store has locations from coast to coast and a thriving online business.


What We Stand For 

What you do matters. Experience The Container Store’s employee-first culture where you are appreciated, valued, and empowered to work together for a higher purpose. We create exceptional customer service experiences while fulfilling our customer’s storage and organization needs. Living out our 7 Foundation Principles has landed us on FORTUNE magazine’s list of 'Best Companies to Work for' year after year.

Responsibilities

 

The Distribution Center Manager position is responsible for achieving the operational and financial objectives for the Distribution Center, ensuring a cost-effective operation, as well as efficient utilization of the facility.  Working closely with the Distribution Director and the other Distribution Managers, this position is responsible for managing the day to day operations for their department including labor schedules, long-range planning and future automation, system changes and implementation.  

  • Responsible for driving the vision and solution that supports the high growth rate of our Distribution Center. 
  • Provides operational knowledge and a thorough understanding of all company communication and vision with Supervisors through regularly scheduled meetings. 
  • Oversees and directs Distribution Supervisors, as well as 75-100 employees. 
  • In collaboration with the entire Distribution management team, determines the department’s labor needs, work schedule and adjust accordingly when appropriate to best manage the department’s payroll expense plan. 
  • Maintains and promotes a safe work environment for all employees 
  • Evaluates all company and distribution reporting and metrics and applies that knowledge to drive efficiencies throughout the operation. 
  • Leads, coaches, trains and manages the values and attitudes of all distribution employees by managing behavior, actions and performance through proper communication and follow-up. 
  • Conducts timely and objective salary and performance reviews of direct reports and participates in full-time and part-time staff reviews, as appropriate.
  • Manages corrective/disciplinary action when necessary, collaborating with the Distribution Director on the appropriate conversations, actions, follow-up and documentation.
  • Maintains profit and loss responsibility for a distribution operation.
  • Ability to work in a non-climate controlled environment. 
  • Contributes to a clean and safe Distribution Center. 
  • Consistently arrives promptly to work the assigned schedule. 
  • Responsible for maintaining discretion related to all confidential/sensitive company and customer information. 
  • Performs other requested tasks and duties.

The Benefits of Working Here

Our benefits exemplify our commitment to an employee-first culture, ensuring employees and their families are well taken care of, safe and secure.  Some of our benefits include:

  • Competitive Pay
  • Medical/Dental/Vision Plans
  • Discount: 50% on elfa, 40% on Merchandise and Gift Cards, 30% on Installation
  • Paid Time Off plus Holidays
  • 401(k) plan
  • Employee First Fund: providing grants to employees experiencing unforeseen emergencies

Qualifications

What You Bring To Us

  • College degree preferred. 
  • 7-10 years’ distribution experience; retail experience a plus. 
  • Computer literate with experience in operating a database, spreadsheets, and Microsoft software. 
  • Based in Aberdeen, MD area. 
  • Automation, LM and WMS experience preferred. 
  • Experience managing others including career development, directing and evaluating work. 
  • Ability to pass background checks and investigations due to foreign, federal, state and local regulations; based on position responsibility and sensitivity, periodic check and reinvestigations may be performed.  
  • Is committed to working scheduled hours and has the flexibility to work additional hours based on changing business needs. 
  • Knowledge of industry business and passion for following trends in the industry.  
  • Ability to communicate clearly and effectively, both orally and in writing, at all levels within and outside the organization. 
  • Ability to quickly separate the mission-critical tasks from the lower priority tasks; focuses on the most value-added projects of the day or week. 
  • Flexible, with a positive attitude and passion for knowledge. 
  • Strong time management and organizational skills with the ability to successfully manage multiple projects at once. 
  • Possesses focused attention to detail and solid organizational and prioritization skills while working quickly and accurately under pressure.  
  • Professional manner and strong communication skills internally and with outside vendor partners. 
  • Makes strategic and effective decisions in the best interest of our customers and our company, taking care to objectively process information. 
  • Ability to work within and exemplify The Container Store brand which we describe as matchless, fun, authentic, team, sustainable, life-changing, unique, trust and partnership. 

 

 

The Container Store promotes a smoke-free, drug-free environment. 

 

We are proud to be an Equal Opportunity Employer and comply with the

Americans with Disabilities Act

 

Office Physical Requirements

 

State Specific Notices

 

Distribution Center Physical Requirements

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