The Central Design Team Lead position manages the daily workloads of the Preston Design department while allocating proper resources to each channel of business. In partnership with the Managers and Supervisors, this position is responsible for keeping a laser-like focus on ensuring every designer receives all design work back with accuracy and according to timelines throughout the processes involved to completion. They will also focus on assisting the design team with problem-solving to resolve all situations to best accommodate the designer’s request and that of the company.  This position is full-time, hourly, non-exempt position. 

What We Stand For  

Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business. 

• Allocates resources on the daily schedule to maintain expectations for all design workloads, chat channels, and other projects as needed 
• Serves as the first-tier designer advocate during all escalated designs, projects, phone calls, and partners with Supervisors/Managers when necessary to evaluate the designer needs and educate the team as to how to best fulfill those needs 
• Acts as a liaison between managers and designers in sharing relevant business information 
• Evaluates, motivates, inspires, and models productive behavior, with the goal of elevating skills of the design team, while supporting resource departments, and meeting or exceeding company goals and objectives  
• Provides feedback to the Preston Design leadership team with any department concerns, suggestions, or creative idea solutions
• Consistently arrives promptly to work the assigned schedule
• Responsible for maintaining discretion related to all confidential/sensitive company and customer information
• Performs other requested tasks and duties

We believe in taking care of our team. That's why we offer a comprehensive benefits package that goes beyond just health insurance (though we've got that covered too!). Here at The Container Store, we're passionate about helping you contain your health, grow your career, and find balance in your life.

Here's a peek at what you can expect:

• Competitive health, dental, and vision plans to keep you and your loved ones well.
• 401(k) retirement savings plan with optional investment guidance and assistance offered through Fidelity.
• Unique "1equals3" website for easy access to your benefits information and company updates.
• We've got your back! Competitive sick pay and PTO plan to ensure you can take time off to recharge and come back feeling your best.

For our full-time associates, we offer even more:

• Peace-of-mind benefits: Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance and flexible spending accounts (FSAs).
• Family-focused support: Considerate parental leave policies, adoption and surrogacy assistance, and fertility & maternity support program.
• Work-life balance boosters: Paid holidays, gym membership discounts, and a qualified transportation benefits program to save on commutes.
• Discounts galore: Enjoy a hefty discount on our amazing products, including merchandise, custom spaces, and services, gift cards, and pet insurance (because fur-babies matter!).
• Recognition you deserve: We honor our employees with service awards and retirement gifts, celebrate those who exemplify our core principles, and recognize exceptional daily contributions.
• Thriving with diversity: Participate in our Employee Resource and Affinity Groups and help guide how we give back to the community, while having a space to connect, support one another, and celebrate cultural heritages.

But that's not all! We offer a fun and collaborative work environment where you can learn, grow, and make a real difference.

• College degree preferred
• 2-5 years customer service experience required
• Closet/cabinetry/space design or architecture related experience a plus
• Possesses strong selling skills
• Appreciates the concept of compulsion for closure
• Strong computer skills: proficiency in Outlook, Word, PowerPoint, Excel and Salesforce
• Based in Dallas/Ft. Worth area
• Ability to work in a constant state of alertness and a safe manner
• Is committed to working scheduled hours and has the flexibility to work additional hours based on changing business needs
• Knowledge of industry business and passion for following trends in the industry
• Ability to communicate clearly and effectively, both orally and in writing, at all levels within and outside the organization
• Ability to quickly separate the mission-critical tasks from the lower priority tasks; focuses on the most value-added projects of the day or week
• Flexible, with a positive attitude and passion for knowledge
• Strong time management and organizational skills with the ability to successfully manage multiple projects at once
• Possesses focused attention to detail and solid organizational and prioritization skills while working quickly and accurately under pressure
• Makes strategic and effective decisions in the best interest of our customers and our company, taking care to objectively process information
• Ability to work within and exemplify The Container Store brand which we describe as matchless, fun, authentic, team-focused and life-changing

The Container Store promotes a smoke-free, drug-free environment.  
 

We are proud to be an Equal Opportunity Employer and comply with the Americans with Disabilities Act 

Office Physical Requirements 

State Specific Notices